What are the ‘Ten C’s’ for Employee Engagement
What is employee engagement?
Employee engagement is a condition that an organization creates in which the employees offer more of their potential and capability. It is an approach designed at the workplace to ensure that the employees are committed to the organizations goals. Employee engagement keeps the employee involved in work and inspires him to put in extra efforts. Employee engagement shares a strong relationship with the organizations performance.
What does employee engagement actually do?
Engaged employees always have a different mindset. They believe that the work they do makes a difference in the productivity of the organization. They are enthusiastic and eager to learn and work hard.
What is required to keep the employees engaged?
The very popular Ten C’s will help employee engagement. Following are the Ten C’s of employee engagement!
- Connect: A manager/leader should always value his employee. This is the initial step of connecting with the people you work. Employee engagement directly reflects the relationship of an employee and the leader. When an organization thinks that “their employees are their valuable assets”, then they should walk what they talk.
- Career: Leaders should provide challenging work that gives the employees an opportunity for career advancement. Employees who come up new ideas should be appreciated and given a chance to try them.
- Clarity: The vision of the organization should be communicated to the employees with clarity. Success of an organization can be determined by how clear individuals are about the goals and the targets. Proper information should be used to teach employees how to work together to meet the objective.
- Convey: The employees should be told what the organization expects out from them, and should also give continuous feedback. A good performance management system would help the leaders in keeping track of the functioning of the employees.
- Congratulate: Good work should always be appreciated. Therefore, leaders should congratulate the deserving employee to let him know that his contribution was noticed. This is another factor of employee motivation too.
- Contribute: The contribution of each employee should be measured as each one of them would want to know if they are doing the right thing. Thus, leaders should make the employees see and feel how they are contributing to the organization.
- Control: Leaders should make sure that the employees are on the laid track. They should exercise control over the employees to get the right output.
- Collaborate: When employees work in a team with trust and cooperation, they tend to outperform the individuals and the other teams who lack good relationship. Good leaders are team builders.
- Credibility: Leaders who exhibit great ethical values earn the employees credibility. Employees perform better when they know they have a credible leader.
- Confidence: Great leaders are examples of ethics and high performance. They create confidence through this which in-turn motivates the employees to be more focused on delivering high performance and be ethical.